Terms of Use

Before you continue with your purchase, The Line would like to advise you to read the following terms of use. Any further use of The Line website will automatically mean that you completely understand and comply with those terms. The Line has the right to change or update the terms of use in accordance to the relevant legislation. Also The Line is obliged to inform the users of any changes that take place.

The website “www.theline.gr”, which will henceforth be referred to as “website” or “online store” is a website where products are traded by electronic means. It has been founded by Mrs. Moraiti Maria (hereinafter “manager”) which maintains a sole proprietorship based in Agios Dimitrios and Tax Identification Number. 143372529.

You can contact a company representative by sending an email to info@theline.gr or by phone 6986627774 Monday to Friday 10:00 – 14:00.

All content (photographs, drawings, pictures, graphics, names and logos) in The Line and its webpages are the intellectual property of The Line and are protected by the relevant Greek and European law. Any use of the content described above is only allowed after a written permission from The Line.

Images included in our website the Line are shown in the most realistic possible way. True depth, color, different views and detailed description are being used to best present our products. But despite of all these efforts, errors and defaults may occur in the images. The Line does not guarantee the total accuracy of the final products and descriptions available in our website.

The Line is committed to ensure the safety and privacy of your personal information. Any personal details needed (name, phone, e-mail address, etc.) is used for the correct process of your order and to achieve maximum customer service satisfaction. The personal information you provide us with, may not be passed to third parties. Moreover you can change, correct or delete the information you have given to the company, by contacting info@theline.com . The codes that you need to provide us with for your identification are: Username and Personal Security Password. Every time you enter these codes, you are guaranteed absolute security to your personal information.

The Line uses cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing sites like The Line, to operate smoothly and without defects, collecting many choices of the user, identifying frequent users to facilitate their access to it, and collect data to improve the content of the website. Cookies do not harm the users’ computers and the files stored in them. Cookies are used to provide the user with information and for the completion of an order, while cookies are automatically deleted at the user’s exit from the site..

In case you are not satisfied with your purchase, you can e-mail us at info@theline.com explaining the reason you are asking for a replacement or return of the product. Please make sure that you provide us with the order number and your complete details. The purchased product must be returned in its original condition, unused and unworn. It must be in its original packaging accompanied by the original proof of purchase. Failure to comply with any of the above mentioned conditions might lead to non-acceptance of the replacement/return. Request for replacement/return or refund must be made within 15 calendar days after receiving the product. Requests made after this time period will only be accepted for defective products. These terms are in accordance with the Greek law, under the provisions applicable to sales contracts.

In case of exchange, if the new product has a higher value than the returned one, the customer will be notified to complete a payment for the price difference. If the new product has a lower price, the customer will be credited the difference.

All orders are sent with the cooperating courier company to the address of your choice. Orders are processed daily except weekends, holidays and strikes. Detailed information on the shipping method and delivery costs are given in a special place. Your order – if the product is available – is executed as soon as you complete it. In case the product is not immediately available, we will inform you in time about the estimated delivery.

Applicable Law
All transactions via TheLine are governed by the International and European Law that regulates matters related to electronic trade as well as by the Consumers’ Protecting Law (n.2251/1994) that regulates matters of selling in distance..

TheLine provides users with the choice to give their e-mail address in order to receive newsletters with promotional messages, offers, etc. Should a user decide to unsubscribe from receiving these newsletters, they can easily do so by contacting info@theline.com .

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